{"id":215,"date":"2025-07-02T10:08:42","date_gmt":"2025-07-02T10:08:42","guid":{"rendered":"http:\/\/xfirewoodfactory.com\/?page_id=215"},"modified":"2026-09-09T12:04:07","modified_gmt":"2026-09-09T12:04:07","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/xfirewoodfactory.com\/de\/privacy-policy\/","title":{"rendered":"Datenschutzbestimmungen"},"content":{"rendered":"
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Datenschutzerkl\u00e4rung f\u00fcr das Kundenregister der X Firewood Factory<\/strong><\/h3>\n

This document is the privacy notice required under the EU General Data Protection Regulation (Articles 13 and 14) and the Finnish Data Protection Act (1050\/2018).<\/p>\n

Prepared on September 11, 2025. Last modified on September 8, 2026.<\/p>\n

1 Verantwortlicher f\u00fcr die Datenverarbeitung<\/strong><\/h4>\n

Der f\u00fcr die Datenverarbeitung Verantwortliche f\u00fcr das Register ist:<\/p>\n

TP Silva Oy (Business ID: 0550899-7) X Firewood Factory is a brand of TP Silva Oy. Contact person for register matters: Lauri K\u00e4lvi\u00e4inen, Sales Director Address: Technopolis Asemakeskus, Peltokatu 26, 33100 Tampere, Finland Phone: +358 40 834 7776 Email: info@xfirewoodfactory.com<\/a><\/p>\n

2 Name des Registers<\/strong><\/h4>\n

Der Name des Registers lautet X Firewood Factory Customer Register<\/strong>.<\/p>\n

3 Zweck der Verarbeitung personenbezogener Daten<\/strong><\/h4>\n

Personenbezogene Daten werden zu Zwecken des Managements, der Verwaltung und des Ausbaus von Kundenbeziehungen, der Bereitstellung und Erbringung von Dienstleistungen sowie der Entwicklung von Dienstleistungen und Abrechnungen verarbeitet. Die Daten werden auch zur Untersuchung von Beschwerden und anderen Anspr\u00fcchen verarbeitet.<\/p>\n

Additionally, personal data is used for customer communications, including information updates, news, and marketing activities, including direct marketing and electronic direct marketing. Communications may be sent by email, telephone, and WhatsApp, and may include invitations to trade fairs, exhibitions, and other industry events.<\/p>\n

Customers and other recipients have the right to prohibit direct marketing targeted at them.<\/p>\n

Der f\u00fcr die Verarbeitung Verantwortliche verarbeitet die Daten selbst und bedient sich Unterauftragnehmern, die im Namen und auf Rechnung des f\u00fcr die Verarbeitung Verantwortlichen t\u00e4tig sind.<\/p>\n

4 Rechtsgrundlage f\u00fcr die Verarbeitung<\/strong><\/h4>\n

Die Rechtsgrundlagen f\u00fcr die Verarbeitung personenbezogener Daten nach der DSGVO sind:<\/p>\n

    \n
  • Die betroffene Person hat in die Verarbeitung f\u00fcr einen oder mehrere bestimmte Zwecke eingewilligt (Artikel 6 Absatz 1 Buchstabe a der Datenschutzgrundverordnung);<\/li>\n
  • Processing is necessary for the performance of a contract to which the data subject is a party or for taking steps prior to entering into a contract at the data subject’s request (GDPR Article 6(1)(b));<\/li>\n
  • Die Verarbeitung ist zur Wahrung der berechtigten Interessen des f\u00fcr die Verarbeitung Verantwortlichen oder eines Dritten erforderlich (Artikel 6 Absatz 1 Buchstabe f der Datenschutz-Grundverordnung).<\/li>\n<\/ul>\n

    Das erw\u00e4hnte berechtigte Interesse beruht auf der relevanten und angemessenen Beziehung zwischen der betroffenen Person und dem f\u00fcr die Verarbeitung Verantwortlichen, die sich daraus ergibt, dass die betroffene Person ein Kunde des f\u00fcr die Verarbeitung Verantwortlichen ist, und wenn die Verarbeitung f\u00fcr Zwecke erfolgt, die die betroffene Person zum Zeitpunkt der Datenerhebung und im Rahmen der Beziehung vern\u00fcnftigerweise erwarten konnte.<\/p>\n

    Legitimate interest is also relied upon for business-to-business direct marketing addressed to representatives of companies and organisations operating in the forestry, firewood production, and wood processing sectors, where the marketing concerns products and events relevant to the recipient’s professional role. The recipient may object to such marketing at any time, and any objection will be given effect without exception.<\/p>\n

    5 Register Dateninhalt (Kategorien von verarbeiteten personenbezogenen Daten)<\/strong><\/h4>\n

    Das Register kann die folgenden personenbezogenen Daten jeder betroffenen Person enthalten:<\/p>\n

      \n
    • Basic personal and contact information: first name, last name, address, phone number, email address;<\/li>\n
    • Information related to the person’s company or organization and their role or job title in that entity;<\/li>\n
    • Erlaubnis und Verbot von Direktmarketing;<\/li>\n
    • Communication history, including messages sent and received by email and WhatsApp;<\/li>\n
    • Website-Adressen, IP-Adressen, Profile in sozialen Medien, Informationen \u00fcber bestellte Dienstleistungen, Rechnungsinformationen und andere Daten im Zusammenhang mit der Kundenbeziehung und den Dienstleistungen.<\/li>\n<\/ul>\n

      6 Regelm\u00e4\u00dfige Informationsquellen<\/strong><\/h4>\n

      Personenbezogene Daten werden in erster Linie von den betroffenen Personen selbst erhoben.<\/p>\n

      The information is obtained directly from customers, for example via online forms, emails, phone calls, WhatsApp messages, social media, customer meetings, or other situations where the customer provides their information.<\/p>\n

      Personal data is also collected and updated from publicly available sources as permitted by applicable law to fulfill the customer relationship and the controller’s obligations.<\/p>\n

      Contact details of potential business customers are also collected from publicly available sources, including company websites, publicly available business and trade directories, industry association listings, and trade fair exhibitor and attendee listings. In these cases the categories of data collected are limited to name, job title, employer, business email address, and business telephone number.<\/p>\n

      7 Aufbewahrungsfrist f\u00fcr personenbezogene Daten<\/strong><\/h4>\n

      Personenbezogene Daten werden nur so lange und in dem Umfang aufbewahrt, wie es f\u00fcr die urspr\u00fcnglichen oder kompatiblen Zwecke, f\u00fcr die sie erhoben wurden, erforderlich ist.<\/p>\n

      Die Erforderlichkeit der Speicherung von Daten wird alle 5 Jahre ab Beginn der Kundenbeziehung \u00fcberpr\u00fcft; in jedem Fall werden personenbezogene Daten 5 Jahre nach Beendigung der Kundenbeziehung gel\u00f6scht, sofern alle damit verbundenen Verpflichtungen erf\u00fcllt sind. So werden z.B. Buchhaltungsunterlagen f\u00fcnf Jahre nach Ende des Gesch\u00e4ftsjahres aufbewahrt.<\/p>\n

      Contact details of potential customers who do not enter into a customer relationship are deleted no later than two years after collection, or immediately upon objection to direct marketing.<\/p>\n

      Der f\u00fcr die Verarbeitung Verantwortliche bewertet regelm\u00e4\u00dfig die Notwendigkeit der Datenspeicherung gem\u00e4\u00df den internen Verfahren und stellt sicher, dass ungenaue, unrichtige oder veraltete Daten unverz\u00fcglich gel\u00f6scht oder berichtigt werden.<\/p>\n

      8 Empf\u00e4nger und regelm\u00e4\u00dfige Weitergabe von personenbezogenen Daten<\/strong><\/h4>\n

      Personal data is not sold or disclosed to third parties for their own independent purposes.<\/p>\n

      Personal data is processed on the controller’s behalf by the service providers listed in Section 9, under data processing agreements concluded with each of them.<\/p>\n

      9 Processors and Transfers Outside the EU\/EEA<\/strong><\/h4>\n

      Personal data is processed on behalf of TP Silva Oy by the following service providers:<\/p>\n

        \n
      • Brevo (Sendinblue SAS) \u2013 email marketing<\/li>\n
      • Canva Pty Ltd \u2013 design and content production<\/li>\n
      • Google LLC \u2013 Google Analytics, Google Tag Manager, Google Ads<\/li>
      • HubSpot, Inc. \u2013 marketing automation<\/li>\n
      • LinkedIn Corporation \u2013 advertising<\/li>\n
      • Meta Platforms Ireland Limited \u2013 Facebook, Instagram, and WhatsApp Business messaging<\/li>\n
      • Microsoft Corporation \u2013 office and communication software<\/li>\n
      • Salesforce, Inc. \u2013 customer relationship management<\/li>\n
      • The Rocket Science Group LLC d\/b\/a Mailchimp \u2013 email marketing<\/li>\n
      • Zoner Oy \u2013 website hosting<\/li>\n<\/ul>\n

        Some of these service providers are established outside the EU\/EEA, mainly in the United States and Australia. Where personal data is transferred outside the EU\/EEA, the transfer is based on the EU\u2013US Data Privacy Framework where the recipient organisation is certified under it, and otherwise on the European Commission’s Standard Contractual Clauses together with appropriate supplementary measures.<\/p>\n

        10 Grunds\u00e4tze des Registerschutzes<\/strong><\/h4>\n

        Materialien, die personenbezogene Daten enthalten, werden in verschlossenen R\u00e4umen aufbewahrt, zu denen nur ausgewiesenes und befugtes Personal Zugang hat.<\/p>\n

        Die Datenbank, die personenbezogene Daten enth\u00e4lt, befindet sich auf einem Server, der in einem abgeschlossenen Geb\u00e4ude mit angemessener Firewall und technischem Schutz untergebracht ist.<\/p>\n

        Der Zugang zu Datenbanken und Systemen ist auf Personen beschr\u00e4nkt, denen gesondert pers\u00f6nliche Benutzernamen und Passw\u00f6rter zugewiesen wurden. Die Zugriffsrechte sind auf Personen beschr\u00e4nkt, die die Daten rechtm\u00e4\u00dfig verarbeiten m\u00fcssen. Die Systemaktivit\u00e4ten werden protokolliert.<\/p>\n

        Mitarbeiter und andere Personen, die personenbezogene Daten verarbeiten, sind zur Vertraulichkeit verpflichtet.<\/p>\n

        11 Rechte der betroffenen Person<\/strong><\/h4>\n

        Nach der DSGVO haben die betroffenen Personen die folgenden Rechte:<\/p>\n

          \n
        • Recht auf Best\u00e4tigung, ob personenbezogene Daten verarbeitet werden, und wenn ja, auf Zugang zu den Daten und Informationen \u00fcber ihre Verarbeitung (Artikel 15 DSGVO);<\/li>\n
        • Recht auf jederzeitigen Widerruf der Einwilligung, ohne dass die Rechtm\u00e4\u00dfigkeit der Verarbeitung aufgrund der Einwilligung vor deren Widerruf ber\u00fchrt wird (Artikel 7 DSGVO);<\/li>\n
        • Recht auf unverz\u00fcgliche Berichtigung unrichtiger oder unvollst\u00e4ndiger personenbezogener Daten (Artikel 16 GDPR);<\/li>\n
        • Recht auf unverz\u00fcgliche L\u00f6schung personenbezogener Daten unter bestimmten Bedingungen (Artikel 17 DSGVO);<\/li>\n
        • Recht auf Einschr\u00e4nkung der Verarbeitung unter bestimmten Bedingungen (Artikel 18 DSGVO);<\/li>\n
        • Recht auf Daten\u00fcbertragbarkeit, d. h. das Recht, die dem f\u00fcr die Verarbeitung Verantwortlichen zur Verf\u00fcgung gestellten personenbezogenen Daten zu erhalten und sie an einen anderen f\u00fcr die Verarbeitung Verantwortlichen zu \u00fcbermitteln (Artikel 20 DSGVO);<\/li>\n
        • Right to object to processing, including an unconditional right to object to processing for direct marketing purposes (GDPR Article 21);<\/li>\n
        • Right not to be subject to a decision based solely on automated processing, including profiling, which produces legal or similarly significant effects (GDPR Article 22);<\/li>\n
        • Right to lodge a complaint with a supervisory authority if the data subject considers that the processing violates the GDPR (GDPR Article 77). In Finland, the supervisory authority is the Office of the Data Protection Ombudsman (tietosuoja.fi).<\/li>\n<\/ul>\n

          Antr\u00e4ge auf Aus\u00fcbung der Rechte der betroffenen Person sollten an die in Abschnitt 1 genannte Kontaktperson gerichtet werden.<\/p>\n

          12 Webanalyse<\/strong><\/h4>\n

          The following services collect data about visits to the website, including IP address, device and browser information, and cookie identifiers. This data constitutes personal data. It is processed on the basis of consent given via the cookie banner, except where the processing is strictly necessary for the operation of the website.<\/p>\n

            \n
          • Google Analytics<\/li>\n
          • Google Tag Manager<\/li>\n
          • Google Ads<\/li>\n
          • Mailchimp<\/li>\n
          • Meta<\/li>\n<\/ul>\n

            13 Gezieltes Marketing<\/strong><\/h4>\n

            Based on website visits, and where consent has been given via the cookie banner, we may engage in targeted advertising on the following platforms:<\/p>\n

              \n
            • Instagram<\/li>\n
            • Google<\/li>\n
            • Facebook<\/li>\n
            • TikTok<\/li>\n
            • LinkedIn<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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